Privacy Policy

Who we are

This Privacy Policy is published by Velcairn Studios LLC, a single‑member limited liability company organized in Illinois, USA, with its place of business in Chicago, Illinois ("Velcairn," "we," "us," "our"). Velcairn designs and publishes iOS games and operates the website velcairn.com.

For any question about this policy, email info@velcairn.com.

What this policy covers

This policy applies to:

• Every iOS application published under the Velcairn Studios name on the Apple App Store (the "Apps"); and
• The Velcairn website at velcairn.com and any subdomain we operate (the "Site").

It does not cover the Apple App Store, Apple's payment systems, your device's operating system, your network provider, or any third‑party website you may reach through a link. Those are governed by their own privacy practices.

The short answer: we do not collect personal data

Velcairn was built around a simple commitment: the games and the website should work without knowing who you are. To make that commitment real:

• Our Apps do not require an account, sign‑in, email address, name, phone number, or any other identifier.
• Our Apps do not embed third‑party analytics, advertising, attribution, crash‑reporting, social, or fingerprinting SDKs.
• Our Apps declare zero collected data types in the Apple Privacy Manifest (PrivacyInfo.xcprivacy) and a corresponding "Data Not Collected" disclosure on the App Store privacy nutrition label.
• Our Apps do not access the Advertising Identifier (IDFA), do not track you across other apps or websites, and will not present the App Tracking Transparency prompt.
• The only on‑device storage the Apps use is Apple's standard UserDefaults facility — for your local game settings, sound preferences, and saved puzzles. That data lives on your device, in your control, and is removed when you delete the App.

Information handled by Apple, not by us

Although we do not collect personal data, you are using software distributed through Apple's App Store, which means Apple handles certain information about your installation and any purchase you make. We see only the de‑identified, aggregate reports Apple chooses to share with developers.

4.1   App Store transactions

If you buy one of our Apps, an in‑app purchase, or a subscription, your payment is processed entirely by Apple. Velcairn never sees your credit card number, billing address, or Apple ID. We receive only aggregated sales reports (units sold, country, product) from App Store Connect.

4.2   Crash and performance diagnostics

If you have opted in to Apple's "Share with App Developers" setting on your device (Settings → Privacy & Security → Analytics & Improvements), Apple may send Velcairn anonymized crash logs and performance metrics for our Apps. These reports do not contain your name, your account, or persistent identifiers tied to you. We use them only to fix bugs and improve stability, and you can turn the setting off at any time.

4.3   App Analytics

Apple provides Velcairn with aggregate, anonymized App Analytics (installs, sessions, retention by country). These are Apple's measurements, not ours; we cannot identify any individual user from them.

The Velcairn website

The Site is a static page served by our hosting provider (currently Cloudflare Pages). It does not set advertising or analytics cookies and does not require you to log in.

5.1   Server logs

Our hosting provider produces standard server logs (IP address, request time, requested URL, user‑agent string) for the brief period needed to operate the Site, defend against abuse, and prevent fraud. We do not use these logs to build a profile of you. Cloudflare's handling of those logs is governed by Cloudflare's Privacy Policy.

5.2   Fonts

The Site loads typefaces from Google Fonts. When your browser fetches a font file, Google receives the same routine request information any web server would (IP, user‑agent, referring page). Google's handling of that data is governed by the Google Privacy Policy. We chose Google Fonts for typography only — no Google account, tracking, or analytics is loaded.

5.3   Cookies

We do not set tracking cookies. The Site may use small functional storage (for example, to remember that you closed a banner) — never linked to your identity.

5.4   Email

If you write to info@velcairn.com, we receive your email address and whatever you put in the message. We keep correspondence only as long as we need it to respond to you and to keep a basic record of support history.

Studio Shelf — our cross‑promotion

Some of our Apps include a "Studio Shelf" or end‑of‑run promo card that recommends other Velcairn games. The catalog of games is fetched from velcairn.com as a static JSON file. The Shelf does not:

• track which game you came from;
• send any identifier, advertising ID, device fingerprint, or telemetry to us;
• contain third‑party ads or trackers; or
• show ads for anything other than other Velcairn titles.

When the catalog is fetched, our hosting provider receives the routine server log described in §5.1.

Children

Our Apps are rated 4+ on the App Store. Because we do not collect personal data from any user, we do not collect personal data from children. Velcairn complies with the U.S. Children's Online Privacy Protection Act ("COPPA") and Apple's Kids Category guidelines by virtue of collecting nothing.

If you believe a child has somehow provided us with personal information — for example, by writing to us from a parent's email — please contact info@velcairn.com and we will delete it.

How we use what little we have

The limited information described above is used only to:

• operate and secure the Site;
• fulfill App Store purchases (through Apple);
• fix crashes and improve stability of the Apps;
• understand which countries our Apps are reaching, in aggregate; and
• reply to email you send us.

We do not sell, rent, lease, share for cross‑context behavioral advertising, or otherwise monetize personal information. Velcairn has never run an advertising business and does not intend to.

Your rights

Because the Apps do not collect personal data, most data‑subject rights (access, deletion, correction, portability) have nothing to act on at our end. Where they do apply — for example, to email correspondence you sent us — you may exercise them by writing to info@velcairn.com.

9.1   California (CCPA / CPRA)

If you are a California resident: Velcairn does not "sell" or "share" personal information as those terms are defined by the California Consumer Privacy Act, and we have no financial incentive to do so. You may request confirmation, access, correction, deletion, or opt‑out of sharing by writing to us at the address above. We will not discriminate against you for exercising any right.

9.2   EU / UK (GDPR)

To the extent the GDPR or UK GDPR applies to limited processing such as email or server logs, Velcairn is the data controller, and the lawful basis is our legitimate interest in operating the Site and responding to you. You have rights of access, rectification, erasure, restriction, objection, and portability, and you may lodge a complaint with your local supervisory authority. There is no automated decision‑making.

9.3   International transfers

Velcairn is based in the United States. Our hosting provider operates a global content delivery network and may process the routine request information described in §5.1 outside your country.

Security

The strongest form of data security is not collecting data in the first place, which is the approach we have taken. For the limited information we do touch (email correspondence, server logs at our hosting provider), we use industry‑standard transport encryption (HTTPS) and reasonable administrative controls. No system is perfectly secure; we will let affected users know in the event of any incident that legally requires notification.

Retention

Server logs are retained for the short operational window our hosting provider defines. Email correspondence is retained only as long as needed to support you, and is periodically purged. Anonymized App Analytics and crash reports are retained per Apple's policies.

Changes to this policy

If we change this policy, we will update the "Effective" date above and publish the revised version at this URL. If the change materially expands the data we handle — particularly inside an App — we will provide additional in‑app notice before the change takes effect.

Contact

Privacy questions, requests, and complaints:

Velcairn Studios LLC
Attn: Privacy
Chicago, Illinois, USA
info@velcairn.com